Now Hiring - BDC Representative in Mechanicsville, VA

We are currently looking for an energetic person to work in our Business Development Center to set appointments for incoming sales calls as well as incoming email leads. This position also consists of contacting sales and service customers to make sure they are completely satisfied, setting appointments to allow sales managers an opportunity to appraise vehicles belonging to service customers and making sure the online vehicle inventory is up to date. If interested, please apply online or come by our dealership.

What We Offer

• Medical, dental, and vision insurance
• 401(k) plan
• Paid holidays
• Vacation pay
• Disability/life insurance
• Purchase programs
• Partners in our community

Responsibilities

• Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction.
• Contact customers based on current marketing incentives.
• Follow up with existing and potential customers to generate leads and close sales.
• Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase.
• Following up in a manner that results in the customer visiting the dealership.
• Following up on all unsold customers, and any special requests to be sure that all customer expectations are met.
• Maintaining a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Qualifications

• Automotive experience helpful but not required
• Great customer service and communication skills
• Able to multitask
• Able to communicate persuasively with customers to set appointments.
• Ability to create and maintain customer relationships
• Excellent computer skills required
• Excellent phone presence
• Team Player

Bill Talley Ford's success over the years has been because of our employees who have offered a consistent high level of customer service. When you become a part of the Talley team, you can look forward to many benefits and employee perks you can't find anywhere else!

We strive to be much more than just a business. We partner with many local organizations, charities and events making our main goal to support our local community together, giving you the chance to give back as well as a Bill Talley Ford employee!